Network Management

• Plan and implement information technology conversions and upgrades

• Coordinate & integrate information systems with clients, branch offices, software applications and telecommuters

• Assist with ordering of requested IT equipment & supplies

• Manage technology assets & maintenance agreements

• Assist with the Implementation & maintenance of cost recovery systems

Systems & Process Audit

• Develop the purpose, goals, scope, outcomes and constraints of the analysis

• Establish a schedule of resource requirements, deadlines and milestones

• Lead the team towards corrective actions, communicate progress and maintain compliance

Telecommunications

• Manage telecommunication systems and operations

• Establish & maintain access to internal and external information

Web Services

• Maintain company web site

• Maintain all web based software applications

• Development, implement & maintain Intranets, Extranets, and FTP sites

Help Desk

• Manage day-to-day operation of help desk, hardware, software, and Internet and web-based technology

• Identify specialized training needs and implement training programs associated with information technology

Strategy

• Assist with the development and implementation of an overall strategic technology plan for the firm

• Assist with the development and monitoring of information technology policy for the firm

• Plan & develop hardware and software systems; budgets to support communication, information, and work product needs

• Select and manage external information technology consultants

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Multi-Office Communication & File Sharing