Network Management
- Plan and implement information technology conversions and upgrades
- Coordinate & integrate information systems with clients, branch offices, software applications and telecommuters
- Assist with ordering of requested IT equipment & supplies
- Manage technology assets & maintenance agreements
- Assist with the Implementation & maintenance of cost recovery systems
Systems & Process Audit
- Develop the purpose, goals, scope, outcomes and constraints of the analysis
- Establish a schedule of resource requirements, deadlines and milestones
- Lead the team towards corrective actions, communicate progress and maintain compliance
Telecommunications
- Manage telecommunication systems and operations
- Establish & maintain access to internal and external information
Web Services
- Maintain company web site
- Maintain all web based software applications
- Development, implement & maintain Intranets, Extranets, and FTP sites
Help Desk
- Manage day-to-day operation of help desk, hardware, software, and Internet and web-based technology
- Identify specialized training needs and implement training programs associated with information technology
Strategy
- Assist with the development and implementation of an overall strategic technology plan for the firm
- Assist with the development and monitoring of information technology policy for the firm
- Plan & develop hardware and software systems; budgets to support communication, information, and work product needs
- Select and manage external information technology consultants
- Multi-Office Communication & File Sharing
